Optibus Platform

All Systems Operational

Platform Operational
90 days ago
100.0 % uptime
Today
Authentication & Authorization Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
PSR Web App Operational
90 days ago
100.0 % uptime
Today
Data Integrations Operational
90 days ago
99.99 % uptime
Today
Export & Import ? Operational
90 days ago
99.98 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Optimization Operational
90 days ago
99.99 % uptime
Today
Vehicles Optimizations Operational
90 days ago
99.99 % uptime
Today
Duties Optimizations Operational
90 days ago
99.99 % uptime
Today
Optimization & Generation Operational
90 days ago
99.99 % uptime
Today
Planning Operational
90 days ago
99.99 % uptime
Today
Map Operational
90 days ago
99.98 % uptime
Today
Preferences ? Operational
90 days ago
100.0 % uptime
Today
Sync Operations Operational
90 days ago
99.98 % uptime
Today
Scheduling Operational
90 days ago
99.99 % uptime
Today
Manual Edit Operational
90 days ago
100.0 % uptime
Today
Projection Operational
90 days ago
99.98 % uptime
Today
Preferences Operational
90 days ago
100.0 % uptime
Today
Operations Operational
90 days ago
99.95 % uptime
Today
Platform ? Operational
90 days ago
99.95 % uptime
Today
External REST API Operational
90 days ago
99.96 % uptime
Today
Control Operational
90 days ago
99.99 % uptime
Today
Web App Operational
90 days ago
99.98 % uptime
Today
Real Time Data Operational
90 days ago
100.0 % uptime
Today
Communications (VoIP, Video Surveillance) Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned maintenance on 2/11 Nov 2, 2025 06:30-07:30 UTC

We will be performing scheduled maintenance on 2/11 from 6:30 to 7:30.
During this time, some operations will be unavailable
We will share an update when maintenance begins and again when it is completed.

Posted on Oct 23, 2025 - 07:13 UTC

Planned DB maintenance Nov 9, 2025 09:00-11:00 UTC

We will be performing scheduled database maintenance.
During this time, all operations should be available as usual.

Posted on Nov 09, 2025 - 09:30 UTC
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025
Resolved - The issue affecting import and export has been resolved. Import and export are back to working as expected.
Oct 26, 07:07 UTC
Identified - We’ve identified an issue affecting import and export and are working to resolve it. We’ll keep you updated here.
Oct 26, 06:32 UTC
Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - The AWS incident was resolved.
Oct 21, 05:59 UTC
Monitoring - The Optibus Operations platform & Optibus Driver App seem to be stabilising, but may be subject to some occasional errors or timeouts whilst our infrastructure provider AWS continues with their recovery.

You can follow more updates on the AWS status page: https://health.aws.amazon.com/health/status

Oct 20, 21:21 UTC
Update - The partial outage is related to ongoing issues at AWS. It is affecting all customers, particularly those in the US and LATAM. Customers may experience long waits, no response or failed actions while the issue is ongoing.

Update from AWS: Oct 20 20:03 PM UTC
Service recovery across all AWS services continues to improve. We continue to reduce throttles for new EC2 Instance launches in the US-EAST-1 Region that were put in place to help mitigate impact. Lambda invocation errors have fully recovered and function errors continue to improve. We have scaled up the rate of polling SQS queues via Lambda Event Source Mappings to pre-event levels.

Oct 20, 20:13 UTC
Investigating - The Optibus Operations (Ops) platform has reduced availability due to ongoing issues. The issues are related to to problems with AWS (https://health.aws.amazon.com/health/status) which Optibus use as part of its infrastructure.
Oct 20, 19:02 UTC
Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 10:15 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 09:45 UTC
Monitoring - AWS is indicating they see things starting to recover, and Operations products appear to be resolved.

We are monitoring it to verify that all issues are resolved on our platform.

Oct 20, 09:41 UTC
Update - We’ve identified that the ongoing AWS issue is affecting access to the Driver App for users in all regions. We’ll continue to keep you updated here.
Oct 20, 09:05 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 08:29 UTC
Update - We are continuing to work on a fix for this issue.
Oct 20, 08:28 UTC
Identified - We’ve identified an AWS issue affecting the platform in North America and LATAM and are working to resolve it. We’ll keep you updated here.
Oct 20, 08:26 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Completed - The scheduled maintenance has been completed.
Oct 15, 11:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 UTC
Scheduled - We will be performing scheduled maintenance on 15 October, 2025. During this time, all operations should be available as usual.
We will share an update when maintenance begins and again when it is completed.

Oct 9, 12:52 UTC
Oct 14, 2025

No incidents reported.